Where can I find documentation?
You can find complete documentation here →
Do I need a license for my staging/dev site?
No. You only need a license for live sites. You can use our plugin on unlimited dev/staging sites.
Does this work with BuddyBoss?
As of version 2.19 (April 20, 2022), our Pro plugin is compatible with the BuddyBoss theme. Learn more here →
We are fully compatible with LearnDash 4.x, 3.x, and LearnDash 2.x. Our plugin will automatically detect which version you’re using, and provide the appropriate options in the Customizer. If you’re using the LearnDash 3.0 template, you’ll see newer options for things like Focus Mode, Alerts, Tooltips, Login & Registration, etc.
LearnDash 2.x & the “Legacy” template
Still using the Legacy template? No problem. We’ve maintained compatibility so you can use all the same styles for the Legacy template. We don’t plan to add any more options to the Legacy template, but we’ll maintain compatibility for as long as LearnDash gives you that option.
Is there a free version?
We do have a free version that improves upon the default LearnDash design, but there are no options in the Customizer for you to change. Give it a try, and if you like what you see, come on back and consider going pro.
See also: Free vs Pro →
Will it work with my theme?
Design Upgrade Pro for LearnDash has been designed to work with just about any theme. However, there are a few themes we are aware of that already use custom LearnDash styles.
These themes are not compatible with our plugin:
We have tested it & can confirm compatibility with:
- BuddyBoss (as of version 2.19)
- eLumine (when using LearnDash 3.0 or higher)
If you have already selected a theme, and would like us to confirm whether our plugin will work, just shoot us an email with a link to your website and we’ll take a look.
What about page builders?
Design Upgrade Pro for LearnDash works seamlessly with Elementor, Beaver Builder & Divi. Use your favorite page builder to lay out your page, then use Design Upgrade Pro to customize all the LearnDash elements within it. 🙌
Yes, you can use it alongside the LearnDash Elementor integration. Learn more →
Can I change font sizes?
We use a stylesheet to reset all font sizes to match your theme’s default styles. We believe a well-built theme should carefully set font sizes across your site. In an effort to promote consistency across your entire site, we have intentionally excluded font sizes from the Customizer.
However, if you need to update a font size for any LearnDash element, we’ll gladly provide you with custom CSS to do so (even do it for you if you provide us access).
Can I use custom icons & checkmarks?
We don’t currently offer the ability to use custom icons.
How is this different from Snap Orbital’s Visual Customizer?
A few customers have used both products, and several have reported back that they LOVE Design Upgrade for LearnDash over Visual Customizer. Here are a few reasons why:
- More options: Simply put, you can do more with our plugin. Hide elements, move things around, disable features, and more complete control over the design.
- Attention to detail: Every single pixel is accounted for, and we’re constantly working with user feedback to fine tune every setting.
- Plugin compatibility: We apply styles to popular modules in the Uncanny Toolkit, Uncanny Groups, Tin Canny Reporting, WisdmLabs Ratings, Reviews & Feedback, WisdmLabs Group Registration and are always looking for other LearnDash plugins to support.
- Theme compatibility: We’ve carefully crafted & tested our styles to work with some of the most popular WordPress themes on the market, including Astra, Divi, GeneratePress & more. We continue to work with new customers on compatibility with their themes, and will update the plugin to support as many as possible.
Can I customize LearnDash Add-Ons?
Yes! There are over 15 design options for the LearnDash Course Grid add-on. It was our favorite feature-set to develop thus far, and we think you’re going to love it. We’ve also got a handful of options for the LearnDash Achievements add-on.
We also support most of the Uncanny Toolkit modules. Course grid styles also apply to Toolkit Pro’s enhanced grid. Button & progress bar styles apply to the
[uo_dashboard]. We’re constantly working with Uncanny Owl to eventually support all of their plugins.
We also provide a few options for the WisdmLabs Ratings, Reviews & Feedback plugin for LearnDash, and improve styles for WisdmLabs Group Registration.
We might add support for other add-ons in the future. If you have suggestions, please let us know.
Can I still use the plugin if I don’t renew?
Absolutely. Once purchased, the plugin is yours forever. For the first year, you’ll receive support, updates & new features. After that, the plugin will continue to work, but you’ll need to maintain an active subscription to continue receiving support, updates & new features.
Does my plan renew automatically?
Purchased on or after Nov 2, 2018: Yes. Your subscription will automatically renew every year, until cancelled. You may cancel any time from your account.
Purchased before Nov 2, 2018: No. You will need to return to the site to renew your plan. Don’t worry, we’ll send you an email reminder when your expiration date is approaching.
What’s the difference between plans?
Every plan includes all features, and is available to receive support & updates for 1 year.
The only difference between plans is how many sites you can install the plugin on. If you would like to use it on 2-5 sites, choose the 5 site plan. Have more than 5 sites? The 20 site plan is for you.
If you’d like to use it on more than 20 sites, shoot us an email and we’ll work something out.
Can I upgrade to a higher plan?
Sure! You can upgrade at any time, and you’ll only pay the difference between plans.
Do you offer a refund?
We’d be happy to discuss offering you a refund within 30 days of your purchase. Because of the nature of digital software, we do ask the following:
- You can prove how the plugin fails to do what it is intended to do
- You give us a chance to help you first
- You agree to completely delete all files associated with the plugin, and forfeit your right to use the code
❗ Refund Fee: Both of the payment processors we use (Stripe & PayPal) charge us a processing fee even for refunded transactions. Therefore, we reserve the right to hold onto a small fee and refund you the remaining amount.
Ask us a question
If you have any other questions, please send us an email and we’ll be happy to help.
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