Do I need a license for development & staging sites?
Nope. As long as you’re only using the plugin on one live site, just buy the single-site license. You only need a license for production sites.
Does it work with LearnDash 2 and LearnDash 3?
Yes. Our plugin works the exact same way for both LearnDash 2.x and all versions of LearnDash 3.x (LD3).
Is it compatible with Design Upgrade for LearnDash?
Yes. LearnDash Quiz Customizer is 100% compatible with both the free & pro versions of Design Upgrade for LearnDash. You can use it by itself, but for the best experience, we recommend at least the free version of Design Upgrade for Learndash.
Is it compatible with my theme?
The LearnDash Quiz Customizer should work with most themes. However, there is one theme we are aware of that uses custom quiz styles, and it likely will not work.
These themes are not compatible with our plugin:
If you have already selected a theme, and would like us to confirm whether our plugin will work, just shoot us an email with a link to your website and we’ll take a look.
We have tested it & can confirm compatibility with Astra, Divi, Avada, GeneratePress, BuddyBoss, OceanWP & all default WordPress themes (Twenty Nineteen, Twenty Seventeen, Twenty Sixteen, etc.).
What about page builders?
The LearnDash Quiz Customizer works seamlessly with Elementor, Beaver Builder & Divi. Use your favorite page builder to lay out your page, then use our plugin to enhance your LearnDash quiz design. 🙌
Can I still use the plugin if I cancel my subscription?
Absolutely. Once purchased, the plugin is yours forever. For the first year, you’ll receive support, updates & new features. After that, the plugin will continue to work, but you’ll need to maintain an active subscription to continue receiving support, updates & new features.
Does my plan renew automatically?
Yes. Your subscription will automatically renew every year, until cancelled. You may cancel any time from your account.
What’s the difference between plans?
Every plan includes all features, and is available to receive support & updates for 1 year.
The only difference between plans is how many sites you can install the plugin on. If you would like to use it on 1 site, purchase the single-site option. 2 or more sites? The 20-site plan is for you.
If you’d like to use it on more than 20 sites, shoot us an email and we’ll work something out.
Can I upgrade my plan?
Sure! You can upgrade at any time, and you’ll only pay the difference between plans.
Do you offer a refund?
We’d be happy to discuss offering you a refund within 30 days of your purchase. Because of the nature of digital software, we do ask the following:
- You can prove how the plugin fails to do what it is intended to do
- You give us a chance to help you first
- You agree to completely delete all files associated with the plugin, and forfeit your right to use the code
❗ PayPal Users: Starting October 11, 2019, we reserve the right to not offer refunds if you pay via PayPal. PayPal’s policy charges us a processing fee even for refunded transactions. You still have every right to cancel your subscription so you are not billed for subsequent years.
Ask us a question
If you have any other questions, please send us an email and we’ll be happy to help.
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